Your newpany
A leading care and support provider delivering specialist services for Deaf individuals across South Devon. The organisation ismitted to promoting independence, inclusion, and equality through high-quality, person-centred care that respects the Deaf culture andmunication needs.
A values-driven organisation dedicated to providing specialist support services that empower individuals to live independently and inclusively. Our focus is on delivering person-centred solutions that respect cultural identity andmunication needs. With a strongmitment to quality,pliance, and innovation, we work in partnership withmunities and professionals to create environments where people can thrive.
Your new role
As a Team Leader – Deaf Services, you will oversee the daily operations of specialist services supporting Deaf individuals. You’ll lead and develop staff teams, ensurepliance is met, and champion Deaf awareness across all services. This rolebines strategic leadership with hands-on involvement, including occasional frontline work and participation in the on-call rota. You will work closely with external partners and multidisciplinary teams to deliver outstanding oues for the people we support.
1. Oversee the daily operations of Deaf services, ensuring high-quality and culturally appropriate support.
2. Maintain accurate documentation and records in line withpany and regulatory standards.
3. Implement safeguarding policies and report concerns promptly.
4. Work frontline as required, modelling best practice and reinforcing organisational values.
5. Provide real-time coaching and feedback to staff during shifts.
6. Line manage staff teams through supervision, mentoring, and appraisals.
7. Promote Deaf awareness and ensure staff receive training inmunication methods (, BSL).
8. Identify and address staff training needs, ensuring mandatory trainingpletion.
9. Conduct regular team meetings and follow up on action points.
10. Support recruitment, induction, and probationary reviews of new staff.
11. Participate in the on-call rota, responding to emergencies and incidents outside standard hours.
12. Collaborate with multidisciplinary teams and external agencies to deliver person-centred support.
13. Ensure adherence to medication policies, financial controls, and health & safety requirements.
14. Plan and manage rotas to maintain safe staffing levels and prevent gaps.
15. Monitor and manage staff annual leave, sickness absence, and rotapliance.
16. Oversee financial management for individuals supported by the service.
What you'll need to succeed
17. Strong leadership and operational management experience in care or supported housing.
18. Knowledge of safeguarding, health & safety, andpliance standards.
19. Excellentmunication skills andmitment to accessiblemunication (BSL awareness desirable).
20. Ability to manage and develop staff through supervision and performance management.
21. Flexibility to work across multiple sites and participate in the on-call rota.
22. Level 5 Diploma in Leadership and Management (or willingness to work towards it).
What you'll get in return
23. Salary: £30,451 per year plus sleep-in allowance (£ per night).
24. Full-time, permanent contract (40 hours per week).
25. Benefits include:Casual dressEmployee discountFree parkingLanguage training (BSL) providedLife insuranceStore discounts
26. Opportunity to make a real difference in the lives of Deaf individuals and be part of a values-driven organisation.