Salary: £29,539 - £34,613 per annum
Location: Nottingham
Hours: 35
Closing Date: 22/04/2026 23:59
The Vacancy
Want to help shape the future of social housing for young people? This is an exciting 12‑month fixed‑term opportunity to lead a brand‑new, government‑funded service that puts young people’s voices at the heart of social housing in Nottingham.
You’ll coordinate and inspire a team of young Community Networkers (aged under 26, all living in social housing), supporting them to share their lived experiences, views and expectations with landlords and partners across the city. Their insight will directly influence services, improve ways of working, and strengthen the support available to young residents.
If you’re passionate about social housing, believe in the power of lived experience, and love bringing people together to make real change happen, this role is for you.
What You’ll Be Doing
* Lead, support and motivate a team of young Community Networkers to amplify the voice of young people in social housing
* Recruit, train and develop volunteers, helping them build confidence and skills
* Plan and deliver engaging events, forums and activities that encourage honest feedback and open conversation
* Work closely with Nottingham City Council, Places for People and other partners to align priorities and shape strategy
* Gather insight and feedback, track outcomes, and report learning to internal partners and central government
* Explore creative and inclusive ways to engage young people and keep participation meaningful
* Act as a key advocate for the customer voice, ensuring feedback leads to real change
What You’ll Bring
You’ll be a natural self‑starter who’s comfortable taking ownership, trying new ideas and learning as you go.
You don’t need to tick every box, but you’ll likely have:
* Experience of community engagement, customer involvement or event coordination
* Confidence working with and motivating young people from diverse backgrounds
* A proactive, energetic approach and a genuine desire to make a difference
* Strong communication skills and the ability to build positive relationships quickly
* Great organisation skills, with the ability to juggle practical tasks and people‑focused work
* Empathy, patience and excellent listening skills
* An interest in and understanding of social housing and the challenges young people face
Why join us?
Be at the heart of a high‑profile, government‑funded project that’s doing things differently. You’ll see the impact of your work in real time, improving outcomes for young people across Nottingham while feeding insight directly into national policy and practice. You’ll join an organisation that truly values inclusion and collaboration and help deliver a project with the potential to scale nationally, positioning us as trailblazers for change.
Did you know that NCHA is officially a Great Place To Work?
In fact, we’re included in the top 50 super‑large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77 % of our colleagues say we’re a great place to work.
Additional Information
* Fixed‑term contract until April 2027
* Full‑time role, Monday to Friday
* Flexibility to support some events outside normal office hours
* Travel across Nottingham required so a driving licence is desirable, unless a disability precludes this.
If you’re enthusiastic about social housing, passionate about amplifying young voices, and ready to be part of something genuinely meaningful, we’d love to hear from you!
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
* Wellbeing plan
* NCHA pension
* Free DBS checks
* £250 referral bonus
* Generous annual leave
* Free healthcare cash plan
* Company social events
* Enhanced maternity, paternity and adoption leave and pay
* Free training and development
* Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers - Download Equality Diversity and Inclusion Strategy - Download Community Engagement Coordinator.docx - Download
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