Quality Assurance Engineer (12 month contract)
PlotBox, Ballymena, Northern Ireland, United Kingdom
Overview
We’re looking for a QA Engineer to join our Technology team at PlotBox, a global leader in cemetery and crematory management software. Our mission is to help our customers better serve families through innovative technology that brings clarity, efficiency, and peace of mind to an essential industry.
What You Will Do
* Identify and raise incidents in a timely manner
* Liaise with internal teams including developers and product managers to identify system requirements and help to plan out our new features
* Provide QA support for existing customers by reviewing issues and ensuring timely resolution
* Provide QA support on new project implementations
* Review requirements, specifications and technical design documents to provide timely and meaningful feedback
* Create detailed, comprehensive and well-structured test plans and test cases
* Estimate, prioritise, plan and coordinate testing activities
* Identify, record, document thoroughly and track bugs
* Perform thorough regression testing when bugs are resolved
* Develop and apply testing processes for new and existing products to meet client needs
* Liaise with internal teams (e.g. developers and product managers) to identify system requirements
* Monitor debugging process results
* Investigate the causes of non-conforming software and train users to implement solutions
* Track quality assurance metrics, like defect densities and open defect counts
* Stay up-to-date with new testing tools and test strategies
What We Are Looking For
* Be educated to degree level in Software Engineering, Computer Science or similar subject OR equivalent experience
* Have 2 years experience in a software testing or quality assurance role
* Have a strong working knowledge of software methodologies, tools and processes
* Have experience in writing clear, concise and comprehensive test cases
* Have experience of working in an agile/scrum environment
Why Join PlotBox
* We have a clear mission and pride in helping families at a difficult time through innovative technology
* We are a global company with colleagues across the UK, Australia and North America
* We actively exploit new and cutting-edge tools and technologies to enhance our product and skillset
* Great Place to Work Certification (since 2020) and recognition as a top workplace for development
* Committed to diversity and inclusion with strong female representation and a focus on wellbeing
* Trust-based culture with emphasis on initiative and collaboration
Life at PlotBox
* Growing/scaling company; be comfortable with ambiguity
* 40-hour work week with core hours 10:00–16:00; flexible start/finish outside core hours
* Continuous improvement and openness to change
* Safe environment for feedback and personal development
* Supportive culture where initiative is valued and everyone’s voice is heard
* Employee wellbeing and social/charity activities
PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs. If you require any reasonable adjustment or wish to discuss tailoring the recruitment process, please email careers@plotblox.io stating the role you are applying for.
Notes: This is a contract role (12 months) and may include travel or relocation considerations as applicable.
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