Neighbourhood Officer
£35,535 per annum
Long Stratton, Norwich, Norfolk
Full Time: 37hrs per week
Fixed Term Contracts x 2 (1 x 6 Months, 1 x 12 Months)
Proposed Interview Date: TBC
We have an exciting opportunity for a Neighbourhood Officer to work as part of a customer focused, collaborative team responsible for the management of the Trusts estates.
Key Responsibilities Include:
* To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trusts policies and procedures.
* Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects
* To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement.
* To work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service. Continually look to improve the effectiveness and efficiency improve effectiveness and efficiency of processes and procedures
Please see the attached Role Profi...