Overview
IT Support Advisor role at The University of Huddersfield within Computing & Library Services. Provides first line IT support to customers via telephone, e-mail and face-to-face as part of the Service Desk Team.
Responsibilities
* Deliver first line IT support to university customers via telephone, e-mail and in person.
* Work in a busy IT service environment and provide a high-quality customer experience.
Qualifications
* Minimum of 5 GCSEs at Grade C/4 including English and Mathematics (or equivalent).
* Excellent communication and interpersonal skills.
* Working knowledge of Office 365, Windows 10/11, iOS operating systems, and a range of IT hardware; ability to provide basic advice and support on these products.
Employment details
* Fixed term for 12 months
* 37 hours per week
* Department: Computing & Library Services
* Role: IT Support Advisor (Information Technology)
Equality & Inclusion
The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. Find out more about our approach to Equality, Diversity and Inclusion, including commitments and accreditations as a Disability Confident Employer, Stonewall Gold Award holder and Top 100 Employer, Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder.
How to apply
If you would like to discuss this opportunity further or have any questions about the role, please contact Mike Thresher via email: m.thresher2@hud.ac.uk
For further details about this post and to make an application, please visit: http://hud.ac/u8r
Working for Equal Opportunities.
Inspiring Global Professionals.
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