We have an exciting opportunity for an Assistant Front Office Manager to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
* Strong leadership and supervisory skills
* Excellent communication and problem‑solving abilities
* Ability to thrive in a fast‑paced environment
* Proven experience in a front office or guest service role
* Ability to provide exceptional customer service
The Role:
* Assist the Front Office Manager in supervising daily front desk operations
* To be totally customer focused by consistently delivering excellent customer service and responding to guest inquiries and requests in a timely manner
* Assist in managing the front office staff, and support with onboarding and training new employees
* Assist in the front office operations, from scheduling staff, ensuring procedures are followed and monitor and manage daily revenue reports
The Benefits:
* Amazing discounts on food, drink and accommodation throughout the group
* Huge opportunities for Learning, Development and Progression
* Excellent rates for friends and family
* Employee Assistance Program
* Free use of the Leisure Club where applicable
* Long Service Awards
* Recognition Awards
* Refer a Friend Bonus
* Annual Social Events
* Free Parking where applicable
* Staff Meals on duty
* Uniform provided
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