Senior Business Intelligence Support Analyst Role We’re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business. This is a hands-on, senior-level role where you’ll act as a key link between business teams and technical developers. You’ll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards. You’ll Be Doing * Work closely with stakeholders to understand reporting needs and deliver effective data solutions * Translate business requirements into technical specifications for developers (internal and external) * Lead or support workshops to gather requirements and manage change requests * Act as the go-to expert for BI tools, troubleshooting issues and supporting users * Enable self-service BI by training and guiding users to create their own reports and dashboards * Help design and maintain dashboards and reports that provide actionable insights * Work with subject matter experts to ensure data is accurate and integrated across systems * Identify opportunities to improve processes, automate tasks, and enhance data delivery * Maintain clear documentation including solution designs and user guides * Support and improve the organisation’s central data platf...