THE CLOSING DATE FOR THIS VACANCY IS MONDAY 8 DECEMBER 2025 AT 3PM INTERVIEWS THURSDAY 18 DECEMBER 2025 About the role Are you looking to further your career to support homeless young people on their journey towards independence? Roundabout dispersed accommodation service is seeking a highly motivated, resilient, and confident individual with good planning and organisational skills, who aspire to help us deliver excellent services. Key workers manage their own caseloads and are responsible for working in partnership with young people to write support plans, goals and aspirations. To enable this to happen staff work using a strength-based approach. We provide high quality housing and support through building effective working relationships with partners working towards independence. You will need to be an excellent communicator both written and oral, with good IT and negotiation skills. You will also have a strong customer care focus and casework management skills including the ability to identify and deal sensitively with contentious issues for young people with varying support needs. You will be traveling around the city to visit and carry out support sessions with young people in their home environment. Key Accountabilities To engage positively with all young people, seeking to support and understand their backgrounds and behaviours To work as part of a team Ensure safeguarding procedures are followed at all times. To build meaningful relationships and providing assertive and positive support to all young people. Maintain health and safety records and perform health and safety checks in line with organisational procedures To put the needs of young people at the centre of your work, to gain the best outcome for them. Other Duties Housekeeping tasks Liaise with outside agencies Person Specification Specific Knowledge, Experience & Skills Transferable skills and/or experience of working with a vulnerable client group who present with multiple needs Ability to work as a team member and on own initiative Experience of working in a demanding environment Ability to communicate effectively with a range of people Experience of issues faced by young people Personal Attributes Ability to be emotionally resilient. To demonstrate a calm approach when handling difficult situations Be flexible and can adapt to change Be approachable and responsive to requests Can reflect and take ownership