Arboriculture Techinal Services Manager
Who are we?
Glendale, a winner of BALI Employer of the Year, has revenues of £45 million.
Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit www.glendale-services.co.uk. We are a green business with "green thinking" at the core of everything we do. We have been at the forefront of green services provision since 1989 and offer innovative solutions for the management and maintenance of the green environment.
The key responsibilities will be to:
* Manage our national arboricultural consultancy business in line with the highest professional standards, meeting safety compliance standards and ensuring delivery of the current & future budget.
* Contribute fully to the effective planning and delivery of the consultancy activities
* Facilitation of the compilation and review of client reports independently or in conjunction with other surveyors.
* Manage the ongoing professional development of our in house consultants including CPD & Upskilling.
* Support the Regional Director in compiling and submitting bids for new business
* Develop and maintain high quality relationships with clients
* Provide technical advice to other parts of Glendale and The Parkwood Group
* Produce reports as required relating to operational activity and business development
* Safeguard and maximise the company's image and credibility
* Take responsibility for health and safety and actively participate in the maintenance and improvement of the overall Company Health and Safety culture
* Ensure the maintenance of Quality Standards in particular the application of the Company Quality System. Ensure the Quality System is maintained to BS EN 9001 standard at the contract
* Ensure the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.
Skills & Competencies
The successful candidate will have an established track record as a succesful manager, either self employed or working for a small / medium sized enterprise.
* Strong client management skills with an eye of customer service and project delivery.
* Ability to manage in a corporate environment, being primarily presponsible for budget, HR & business development.
* Competent at managing a distrubuted workforce who are usually working alone in a wide range of both urban and rural settings, often within remote locations
* Competent at using a range of maps, schematics and navigational aids
* Ability to plan, monitor and record their progress against agreed work programme
* Experience of managing data capture within a variety of software platforms.
Qualifications
The post-holder may have a recognised tree surveyors qualification to Level 3 or above.
Applicants with vocational experience of equal level to the above will be considered.
Professional Tree Inspector Certification & QTRA registered user status would be ideal.
Other industry relevant and business management related qualifications are desirable.
Among the personal characteristics sought will be:
* The credibility derived from a successful track record in management
* Strong relationship building skills coupled with excellent communication skills
* Able to work independently and as part of a close knit team
* Financial and medium term planning skills as well as clear-sighted operational management awareness
* A personality with presence and stature who is strong on planning and time management