IT Operations Manager
Location: Farnham (x2 days per week)
Salary: £45k - £50k
Job role
We are looking for a hands on IT Operations Manager who is responsible for ensuring the smooth, secure, and efficient operation of the organisation's IT environment. This role oversees the management and optimisation of IT infrastructure, networks, systems, and cloud services, while leading the IT Support Desk to deliver high-quality, responsive technical assistance to end users.
The postholder will plan and deliver IT projects that enhance business performance and resilience, ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery.
Key Responsibilities
Service Desk & End-User Support
Microsoft 365 Administration
Service Management & Reporting
HALO ITSM Administration
Infrastructure & Project Delivery
Infrastructure Support & Maintenance
RMM, Patch & Security Management
Data Backup & Business Continuity
Security & Compliance
Cyber Security
Network & Telephony Management
Leadership & People ManagementECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy