Responsibilities
- Monitor and report on all elements of the network as required
- Process customer service requests
- Create and deploy configurations for new services
- Liaise with Service Management team and Customer Authority to deliver services to end user groups
- Provide technical support to MSPs
- Maintain network drawings
- Assist with annual Crypto Key Fill
- Update and maintain CMDB
- Provide technical on-call support out of hours on a 1 week in 4 basis
Your Experience
- Experience of Juniper network devices
- Experience of Juniper firewalls
- ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines
- Experience with encryption technologies
Desirables
- An understanding of how to account for sensitive material
- Willing to travel to customer locations
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take a minimum of 18 weeks.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
