Overview
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Retail Manager – Farm Shop & Online Operation
West Berkshire (rural location – own transport required)
We're looking for a hands‑on Retail / Shop Manager who thrives in a busy, customer‑facing environment for a well‑established, award‑winning food producer and retailer based in the Berkshire countryside. You'll combine strong commercial acumen with the ability to inspire a team and deliver exceptional results both in‑store and online.
Key Responsibilities
* Lead day‑to‑day shop and online operations, driving sales and profitability.
* Motivate and develop the team, creating a strong “one shop” culture.
* Oversee buying, stock control, and supplier relationships.
* Manage eCommerce activity, ensuring accurate listings and smooth order fulfilment.
* Maintain high standards of food safety, compliance, and customer care.
* Champion a customer‑first approach across all areas of the business.
Essential Skills & Experience
* Proven retail or hospitality management experience (food preferred).
* Level 3 Food Safety Certification (or willingness to achieve).
* Experience managing eCommerce operations (Shopify or similar platform).
* Strong understanding of stock management, supplier negotiation, and P&L accountability.
* Excellent organisational and communication skills.
Benefits
* Competitive base salary.
* 25 days' holiday plus bank holidays.
* Employee discount scheme and wellbeing support (post‑probation).
* Ongoing training and career development opportunities.
Full‑time, 40 hours per week (including alternate weekends)
Salary £40K
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