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Order co-ordinator

Exeter
Permanent
CCP Recruitment
Posted: 17 November
Offer description

Full time onsite – Monday to Friday
Salary: £25,000 - £27,000

CCP are delighted to be supporting a premium homeware brand with the appointment of a detail oriented Order Co-ordinator to join their Exeter based team ASAP. Using your analytical mindset, you will be expected to accelerate the fulfilment of confirmed orders across both B2B and B2C channels.

Working closely with various departments, you'll play a vital role in keeping orders flowing and customers receiving the highest level of service. Combining quality craftsmanship with an exemplary customer experience, this brand-new Order Co-ordinator role is a fantastic opportunity to support this ever growing brand.

As an Order Co-ordinator, you will work onsite Monday to Friday (9am - 5:30pm). There is ample parking on site and the office is easily accessible on public transport.

Key Responsibilities (not limited to):
1. Manage the end-to-end order journey across multiple channels, including retail, distribution and e-commerce. Ensuring completeness, awareness of availability and delivery.
2. Maintain order data quality, including accuracy, inventory and delivery data in ERP/CRM systems.
3. Monitor and prioritise open orders, based on urgency and customer needs.
4. Reduce delays and backlogs by aligning supply with demand by working with teams in Production, Purchasing and Logis...

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