Overview
Senior Partner Performance Manager, VRMO - KYC Operations
You will be responsible for creating the VRMO partner network strategy, driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon teams to positively impact seller experience and implementing network strategy.
This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills.
The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make difficult data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers.
BASIC QUALIFICATIONS
* Bachelor’s degree
* Experience analyzing data and best practices to assess performance drivers
* Experience influencing internal and external stakeholders
* Experience using analytical, account management, and productivity tools, such as Oracle Business Intelligence, Salesforce, Tableau, or similar
* Experience with DoubleClick (XSM, DFP), AdJuster or Salesforce
PREFERRED QUALIFICATIONS
* 5+ years of hiring and retaining digital advertising teams experience
* Experience with annual brand and media planning
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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