We are looking for a Booking Coordinator to join our team based at Hendy Stellantis inPoole. The Opportunity: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing theirneeds and responding to anyqueries. With a friendly and professional approach, you will have excellent organisational skills topromptly and accurately arrange MOT, service and repair bookings whilst delivering a high level of customer service. The Rewards: As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: Bespoke induction and learning programme and comprehensive ongoing training throughout yourcareer; Enhanced family leavebenefit; LifeInsurance; Bupa Healthcare Cash Plan for you and yourfamily; Opportunity to join the company pensionscheme; 23 days holiday (plus bank holidays), increasing with length ofservice; Discounts on new vehicle, used vehicle, service and partspurchases; Variousperksand discounts with high street and online retailers and services. About You: Excellent telephonist manner, along with the ability to communicate in an engaging and friendlymanner; Confidence to talk to customers over the phone and through Web Chat to quickly understand their individualrequirements; Previousexperience in a target driven sales environment, telesales, or a call centre/customer service department (preferable); Accurate data input, good attention to detail and experience of managing your ownworkload; Knowledge of how to upsell and overcome objections whilst having a highly customer focused attitude; and Good IT skills with experience of Microsoft Office.