Sales Administrator - Doncaster - up to £30k plus bonus
Overview
Our client is a growing local manufacturer focused on delivering the best service and products to customers in a range of sectors. They require a strong administrator comfortable in a sales environment who also believes that providing the best customer service is key to ensuring long‑term success and steady growth.
Responsibilities
* Processing orders and answering customer queries via email and phone.
* Communicating effectively with customers on the status of their orders, including actively contacting customers directly to ensure maximum customer satisfaction.
* Ensuring orders are input accurately, liaising regularly with other colleagues in sales, warehousing and purchasing, as well as speaking with suppliers to gain up‑to‑date information.
* Handling queries and complaints with efficiency and calm accountability.
Qualifications
* Experience of admin within a sales office, providing excellent customer services.
* Excellent communication skills and strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook, etc.).
* A team player, enthusiastic, motivated, who displays and instils a positive attitude.
* 100% commitment and willingness to go the extra mile to achieve results.
Benefits
* Salary of up to £30k plus company profit share bonus paid quarterly.
Hours
39 hours per week.
7.30am to 4.30pm Mon to Thurs – finishing at 2.30pm on Fridays.
Breaks: 40 minutes for lunch Mon to Thurs and 20 minutes on Fridays.
Holidays
25 plus statutory holidays (usually 8).
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