Digital Waffle is seeking an experienced IT Support Engineer for a 3-month contract in London. The role involves providing 2nd line technical support, troubleshooting Windows 10/11 issues, and managing Microsoft 365 applications. The ideal candidate should have a strong background in Active Directory, Azure services, and Microsoft Intune. You will handle escalated incidents, support user onboarding/offboarding, and contribute to service improvement initiatives. A hands-on approach and experience in a ticket-based environment are critical.
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