Customer Service Representative - Uncapped Commission
Location: Darlington, United Kingdom
Employment type: Full-time, Permanent
Salary: £25,087.00 rising to £25,684.00 after 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour after 9 months in role
Overview
Role focuses on talking to customers over the phone and helping them choose the right products and services. You’ll be part of a fast-paced, customer-focused team and will receive comprehensive training to ensure you feel confident discussing our offerings.
Responsibilities
* Talk to customers over the phone and help them choose the right products and services.
* Build relationships and understand customer needs; adapt to different calls in a fast-paced environment.
* Strive to meet targets with provided training; no prior sales experience required.
* Support flexible working practices to accommodate important events or appointments.
Qualifications and skills
* Strong communication and listening skills; resilient and driven; able to achieve targets.
* No previous sales experience required; comprehensive training provided for product knowledge.
What’s in it for you? Benefits
* Competitive salary: starting at £25,087, rising to £25,684 after 9 months, plus uncapped commission.
* Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost.
* Paid Carer's Leave: Up to 2 weeks off to support colleagues caring for family or friends.
* Family Leave: Equalised maternity, paternity, and adoption leave with up to 18 weeks full pay and 8 weeks half pay in the first year.
* Huge discounts on EE & BT products (mobile and broadband).
* Career development: Support to grow your career with no limits.
* Season Ticket Travel Loan.
* Volunteering days for community involvement.
* Optional private healthcare and dental for you and your family.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
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