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People & Culture Coordinator (with ER) - 16 month FTC - Office/Operations
Required in: London Depot (Hemel Hempstead)
Purpose: To support the People & Culture team and your business area, across a range of HR processes in order to drive our people experience. The role will have a focus on both first- and second-line support on employee relation matters, as well the overall delivery of all aspects of the employee lifecycle.
As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about 'being the best' at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things 'right first time', to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future.
This role is vital for ensuring our behaviours become real and are prioritised to enable our success:
CAN DO - It's our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges.
PASSION - We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers.
ONE TEAM - We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers' expectations.
RESPECT - We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace.
Reporting Lines:
You will report into the People & Culture Manager
Focus areas of the role:
The success of the role will be measured against the effective implementation of the following focus areas:
Oversee full-cycle onboarding and offboarding of staff. Helping to deliver a consistently seamless onboarding experience for new joiners.
Accurately draft and issue offer letters and contracts of employment.
HR system set-ups, changes and leavers - maintaining accurate employee records.
Partner with Payroll and deliver timely reports to ensure payroll data is processed correctly, covering new starters, leavers, changes, bonuses and benefits.
Track and manage probation periods and contract changes.
Ensure Right to Work checks have been carried out and are accurately recorded in the HR system.
Ensure relevant support functions are advised of new starters, leavers and changes through both reporting and following the relevant procedure.
Be the first point of contact for HR support requests and queries.
Support on recognition and anniversary rewards.
Overseeing archiving of team documents in support of ISO 27001.
Implement and organise the People & Culture document management system.
To support in accurate wider communication to the business, such as consistent communication of new joiners, movers and leavers via the company's Intranet.
Coordinate inductions for new joiners and work with managers to ensure a smooth onboarding process.
Conduct People & Culture introductions to new joiners, including carrying out relevant training on how to use the HR system and company procedures.
Advise on queries regarding employee benefits, onboarding, reference requests.
Coordinate off-boarding processes for employees and lead on exit interviews, escalating to the People & Culture Manager where necessary.
Coordinate recruitment processes including posting job adverts, coordinating candidate communications and liaising with our partner agencies.
To coordinate and deliver on the company's reward and recognition programme, including but not limited to people awards and long service awards.
To provide HR advice and guidance to managers and employees on employee relation matters, with the aim to manage and resolve issues in a timely manner.
To conduct as well as support on effective, thorough and objective investigations.
To provide first and second line support on employee relation matters, including but not limited to long term sick, performance management, grievances and disciplinaries.
To escalate complex employee relations matters to the People & Culture Manager/Director where necessary.
To support on ad-hoc People & Culture projects as and when required.
Success enablers:
To be successful in this role you will need the following skills, behaviours, and abilities:
Passionate about people.
Capable of building high levels of trust and respect at all levels.
Highly organised with impeccable attention to detail is essential.
A confident communicator who can handle sensitive information with discretion.
A collaborative team player with a proactive approach to decision making and problem-solving.
Capable of working independently, managing multiple priorities under tight deadlines.
Consistently deliver a world-class onboarding experience for new joiners.
Champions UK-GDPR, ISO 27001 and best practice.
Education & Qualifications/Experience:
CIPD Level 3 Certificate or a degree in a HR related field is essential.
Knowledge of employment legislation and best practice is essential.
High-level proficiency in HR systems.
Proficient in Microsoft Office.
Working knowledge of UK-GDPR and Right to Work.
Experience as a HR advisor is essential.
Why work for Lynch?
Welcome to our family, we really appreciate you taking the time to consider joining our amazing team. Our people are at the heart of our business, and you will be a vital member to help us continue to grow and develop as a business.
We have a really exciting future here at Lynch and our expectations are very high, we believe in providing the highest standards of customer service, with a focus on getting things 'right first time' and we are really excited to meet the best people who have the skills and passion to help us achieve our full potential, thank you.
What's our why:
We are passionate about making the construction industry the career of choice and we will do this by creating the greatest people experience here at Lynch, which results in better performance for our customers, our society and our planet.
We have the potential to impact the world we live in, and we plan to make that impact a positive one for all who work for and with us.
Our culture
As a family-owned business we pride ourselves on our inclusive environments that drive fun, wellbeing and high performance across all that we do. You really are joining a family and not just a business.
We welcome enquiries from everyone and value diversity in our workforce.
Flexible Working
You are welcome to ask about flexibility at interview stage.
Reasonable Adjustments
Please contact us if you need any adjustments during the recruitment process.
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