Our client is looking for an experienced Contract Manager to take ownership of a key maintenance contract. The role will involve overseeing day-to-day delivery, ensuring services meet client expectations, controlling costs, and maintaining contract profitability. We’re looking for someone with strong technical knowledge and a proven background in managing large, multi-disciplined maintenance operations. You’ll need excellent communication and organisational skills, along with the ability to lead, motivate and support your team to deliver high standards of performance. This is a great opportunity for a hands-on Contract Manager who enjoys building strong client relationships, driving operational efficiency, and creating a positive, high-performing team culture. Job details: * Ensure contractors and service partners deliver services to required standards, maintaining governance, value for money, and alignment with company values, culture, and expectations. * Oversee compliance with all statutory, client, and company policies, including QSHE processes, across Engineering teams. * Build and maintain strong client relationships, acting as the escalation point for performance issues or customer complaints. * Make operational and engineering decisions to ensure service continuity, coordinating with maintenance staff, subcontractors, and on-site departments to maintain effective communication. * Lead handovers from the Commercial to Operations teams, ensuring all aspects are covered and understood. * Maintain full P&L accountability for assigned sites, manage aged debt and payment issues, and liaise with Credit Control and clients to resolve delays. * Review quotations before client submission, ensuring accuracy and value. * Promote and pursue new business opportunities in line with company growth plans, supporting sales and marketing efforts, and generating income through account growth to meet financial targets. * Oversee best-practice processes for all planned, reactive, and minor works; monitor performance through CAFM reporting and KPIs. * Manage and support the Engineering Team in daily operations, ensuring consistent performance and quality of service delivery. * Contribute to contract renewals, addressing underperforming subcontractors or undersold contracts with the Commercial Team and senior leadership. * Lead and develop team members through effective onboarding, performance reviews (PDRs/EPAs), training, and talent development to foster a high-performing culture. * Manage employee relations matters (e.g., conduct, absenteeism, punctuality, performance, compliance) in consultation with HR, ensuring resolution and adherence to policy. * Attend required training to uphold safe working practices and ensure all team members complete mandatory courses. Qualifications/Experience: * Minimum 3 years’ experience as a Contract Manager. * Level 4 qualification in a relevant discipline. * Strong leadership, team management, and motivational abilities. * Excellent customer understanding with a focus on delivering tailored, high-quality service solutions. * Analytical and problem-solving mindset to identify challenges and growth opportunities. * IOSH Managing Safely (or equivalent). What’s on offer: * Salary: Up to £50,000 (DOE) * Monday to Friday 8:00am - 5:00pm (1 hr lunch) * 33 days annual leave, increasing to 35 after 5 years’ service. * Company pension scheme. * Company vehicle Fuel card – Can be used for personal use. * Employee of the Month Birthday voucher. Please note: All applicants must have the right to work in the UK. Our client does not offer sponsorship