X3 Outbound Call Executives - Data Cleansing Project! 📍 Castleford - Short walk from the train station 📅 6‑month contract | ASAP start 🕒 37 hours per week, Monday-Friday (flexible start/finish times) 💷 £14.07-£15.97 per hour About the Role 💼 We're supporting a well‑known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll play an important part in a large-scale data‑cleansing project- contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR‑compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing ✅ Making professional outbound calls to tenants and customers * Updating and cleansing internal databases with notes, contact details, and relevant changes * Coordinating clear and accurate responses to customer queries, referring to other departments when appropriate * Taking follow-up actions to ensure full resolution and excellent customer communication * Supporting with inbox management and general administrative tasks What We're Looking For 💡 Exper...