If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you'll need to complete an online assessment. It will take around 20 minutes. Successful applicants will undergo background checks, including DBS, adverse media, occupational health questionnaire, and social media screening. Any employment offer will be conditional upon these checks.
Success profile
What makes a successful member of our team? Check out the traits we're looking for:
* Forging Relationships
* Co-operation
* Teamwork
* Empathy
* Compassion
We offer access to virtual GP, free eye tests, career development opportunities including apprenticeships, and support through Wagestream, a money management app.
At Co-op, we're proud to do things differently. As a large co-operative owned by millions, community is central to our purpose. Since 1844, we've aimed to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment
We're actively building diverse teams and welcome applications from everyone. We strive for inclusive environments where colleagues have equal opportunities to reach their potential. We celebrate differences and ensure our teams reflect the communities we serve.
This role can be emotional but rewarding. Supporting customers at difficult times requires empathy and compassion. Our funeral homes are community hubs, and colleagues play a vital role in building relationships and making a difference. You'll be part of a supportive team where everyone is valued and included, with opportunities to learn and grow.
* We prioritize kindness and support for colleagues and clients.
* Our work makes a positive community impact.
* Everyone can find their place, develop skills, and build a career.
Benefits include:
* Starting from 31 days holiday including bank holidays
* 30% off Co-op branded products
* Up to 10% employer pension contributions
* Access to Wagestream
* Support for physical, mental, and financial wellbeing
* Flexible working patterns
* Career development including apprenticeships
Role details: Part-time, 20 hours/week, Monday-Friday, 10am-4pm. No previous experience needed; full training provided. Salary: £13.01/hour plus benefits.
What you'll do
* Support clients by organizing family visits and answering questions
* Refer regulated work to certified colleagues
* Build positive community relationships
* Manage the funeral home alone at times
* Support manual handling of coffins and the deceased
Ideal candidate qualities
* Passion for service and relationship building
* Excellent communication and admin skills
* High empathy, discretion, and care
Why Co-op?
* Discounts on Co-op products and other brands
* Holiday entitlement: 23 days (pro-rata)
* Employer pension contributions up to 10%
* Confidential support via Employee Assistance Programme
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