Working Pattern: Hybrid (3 Days on site)
Role Overview
The role holder will serve as a key link between business stakeholders and technical teams, translating business needs into effective solutions and driving continuous improvement across projects and processes. Operating in a client-facing capacity, they will work closely with Nucleus, taking ownership of Nucleus Change Requests (NCRs) to ensure requirements are clearly defined, communicated, and successfully delivered. This position requires a combination of strategic insight, stakeholder management, and hands-on delivery to support both business objectives and client expectations.
With a strong focus on execution, the role requires an individual capable of navigating complex environments, managing competing priorities, and delivering at pace. Strategic insight, stakeholder engagement, and hands-on problem-solving are essential, alongside a commitment to driving continuous improvement across systems and processes.
The initial focus will be on supporting systems and change initiatives within the Curtis Banks portfolio, following the TUPE transfer to FNZ in February 2024. This may involve the delivery of a single large-scale solution or oversight of multiple concurrent initiatives, depending on business needs.
Specific Role Responsibilities
* Business transformation support and consultancy services
* Present and explain existing FNZ capability
* Gather, document, and analyse business requirements through stakeholder interviews, workshops, and data analysis, ensuring these are met
* Define and challenge the scope of the project
* Translate business needs into functional specifications, process flows, and user stories
* Collaborate with cross-functional teams including product owners, developers, testers, and end-users
* Ensure regulation and advice on systems and platform compliance
* Identify areas for process improvement and propose innovative solutions
* Define business readiness processes and agree SLAs
* Support project delivery from inception through to implementation and post-launch review
* Develop and maintain key documentation including business requirement documents (BRDs), functional specifications, and user guides
* Conduct impact assessments, risk analysis, and business case development
* Facilitate communication between business and IT to ensure solutions meet business objectives
* Maintain good knowledge of the regulatory environment in which the role operates
Experience Required
Industry Knowledge
Financial Services experience, preferably in investment, wealth, life, and/or pensions products and markets where FNZ and our customers operate.
Understanding of the regulatory environment FNZ operates within.
Experience leading the delivery of business-critical projects, preferably software implementations within Financial Services.
Knowledge and Skills
* Proven experience as a Business Analyst in a commercial or public sector environment
* Strong understanding of business analysis methodologies
* Experience with requirements elicitation and documentation
* Proficiency in tools such as JIRA, Confluence, Visio, or MS Office
* Excellent analytical, problem-solving, and critical-thinking skills
* Independent, self-directing, and delivery-focused working style
* Excellent organisational, administration, and time management skills
* Good team communication skills
* Highly developed written and oral communication skills
From day one, you'll work alongside exceptional, multicultural teams who will inspire and challenge you to make your greatest impact. Join a highly successful, rapidly growing global business leading the delivery of financial services via cloud computing, partnering with some of the world's largest companies. We support flexible and agile working to meet business and personal needs. Compensation, significant financial rewards, and career growth are based on individual contribution and business impact, not tenure or seniority.
Commitment to Equal Opportunities
At FNZ, we recognize that diversity, equity, and inclusion are vital to our success. We embrace the unique perspectives and capabilities of our current and future employees to drive innovation and achieve our goals. Recruitment decisions are made without regard to gender, ethnicity, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability, or military veteran status. We are committed to supporting accessibility needs; please inform us if you require specific support.
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