Overview
We are seeking a professional and friendly Receptionist to join our team at Radio Relay. The ideal candidate will be the first point of contact for our customers and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
* Greet customers and visitors warmly, ensuring a positive first impression.
* Answer phone calls with excellent phone etiquette and direct them to the appropriate personnel.
* Manage appointment scheduling and maintain an organised calendar.
* Perform data entry tasks accurately and efficiently.
* Handle clerical duties such as filing, photocopying, and scanning documents.
* Utilise Microsoft Office for various administrative tasks.
* Tasks using Xero for entering invoices, customer information, hire customer information, quotes etc.
* To complete relevant paperwork for Hire Customers.
* Maintain a tidy reception area and ensure all office supplies are stocked.
Experience
* Previous office experience is not essential as full training will be provided.
* Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) would be advantageous.
* Familiarity with Xero would also be advantageous but not mandatory.
* Excellent organisational skills with the ability to prioritise tasks effectively.
* Professional Customer service skills.
Job Type: Full-time
Pay: From £24,850.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person