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Customer Care Kirkby - Full Time, Merseyside
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Client:
Location:
Merseyside, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
820c65649d03
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Overview
McDonald's is one of the most recognized brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and an ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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