1 day ago Be among the first 25 applicants
Retail & Hospitality Management Programme – Build Your Career in Food & People
Starting Salary: £12 – £13 per hour, plus staff discounts and pension contributions, with progression to £15 – £16 per hour as you develop through the programme.
Job Type: Full Time (includes days, evenings, and alternate weekends)
About Us
We’re more than just a retail operation. We’re a community hub, serving authentic gelato and sorbet experiences to a diverse customer base. Our team values genuine conversation, cultural curiosity, and meaningful service.
We’re looking for future leaders to join our Retail & Hospitality Management Programme. This programme is designed to take you from hands-on team support to Retail Management and beyond, with full training and support along the way.
Who You Are
* You enjoy welcoming customers and sharing knowledge about the products you serve.
* You see food and hospitality as a long-term career path.
* You thrive in diverse, multicultural environments.
* You’re eager to learn how to motivate and lead a team.
* You take pride in operational standards, cleanliness, and food safety.
* You are organised, reliable, and driven to grow professionally and personally.
What You’ll Bring
* A genuine passion for people, food, and hospitality.
* Customer service experience in retail, food, or hospitality (preferred).
* Eagerness to develop your leadership skills.
* Flexibility to work evenings and weekends.
* Reliability, enthusiasm, and a commitment to high standards.
Your Development Journey
Stage 1: Everyday Service
* Learn front-of-house operations.
* Build customer service fundamentals.
* Master product preparation and serving standards.
Stage 2: Day-to-Day Logistics
* Understand operational foundations for smooth service.
* Learn stock systems and replenishment processes.
* Maintain cleaning procedures and hygiene standards.
Stage 3: Supervisory Operations
* Organise and lead a team on shift.
* Troubleshoot operational and team issues.
* Prioritise tasks for efficiency.
* Complete store closing procedures.
Stage 4: Leading a Day
* Open the store and prepare for trade.
* Organise the team and delegate effectively.
* Create and allocate tasks.
* Analyse team performance and provide feedback.
* Learn the basics of people management.
* Understand rota management and cashing-up procedures.
Stage 5: Leading a Week
* Plan and forecast operational needs.
* Manage rota schedules in advance.
* Order stock and communicate with suppliers.
Stage 6: Managing Your Team
* Develop people management and coaching skills.
* Analyse team performance to drive improvement.
* Set learning and development goals for yourself and others.
Why Join Us?
* A structured training and development programme towards management.
* Real opportunities for career progression in a growing business.
* A supportive management team and inclusive culture.
* Staff discounts on products.
* Company pension contributions.
* The chance to serve a diverse community with pride.
Apply Now
If you’re ready to build your career in hospitality, food, and people leadership – and want to learn while making a real impact – we’d like to hear from you.
Help us build a culture where service is always personal.
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Hospitality
Referrals increase your chances of interviewing at JANNETTAS GELATERIA LTD by 2x
Sign in to set job alerts for “Retail Management Specialist” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Dundee, Scotland, United Kingdom 1 week ago
Dundee, Scotland, United Kingdom 1 month ago
Markinch, Scotland, United Kingdom 1 month ago
Cupar, Scotland, United Kingdom 1 week ago
Perth, Scotland, United Kingdom 1 month ago
Dundee, Scotland, United Kingdom 2 days ago
Dundee, Scotland, United Kingdom 3 weeks ago
Customer Success Manager: Data and Retail Media
Dundee, Scotland, United Kingdom 3 weeks ago
Dundee, Scotland, United Kingdom 2 days ago
Trainee (Junior) Systems and Analytics Specialist (graduate opportunity)
Longforgan, Scotland, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr