Overview
Tesco UK • St Helens • Permanent • Apply by 18-Sep-2025
Availability Window
Days From time To time Wed 14:00:00 23:00:00; Thu 19:00:00 23:00:00; Fri 16:00:00 23:00:00; Sat 19:00:00 23:00:00
Pay starts from £13.35 per hour and increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.
It is Tesco policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you prefer fewer hours, a minimum of 12 hours is available and we would still love to hear from you.
The following availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times and you will have 3 weeks’ notice of your shifts. We are happy to support flexibility for colleagues, so if your available times closely match but do not exactly align with the advertised times, we would still love to hear from you.
Note: read more in the general policy information.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, you will deliver to customers from Lands’ End to John O’Groats. This role involves meeting customers in their homes and providing service beyond driving, with a focus on delivering great service and a smile.
The role is hands-on, physical and varied. No two shifts are the same. While you will mostly feel like your own boss delivering to customers, there is always a team of Managers and colleagues at base to support you when needed.
This role supports flexible working and welcomes anyone seeking either flexibility or stability. Everyone is welcome at Tesco.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends with the Colleague Clubcard; additional card to share with family outside your home; potential savings up to £2,000 a year
* Access to free wellbeing services and resources for mind, body and life
* Life cover of five times pay and a pension with matching contributions up to 7.5%
* Flexible benefits to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support life events
* Access to colleague networks for people from diverse backgrounds
* Read more about benefits available for colleagues
You will be responsible for
Delivering your portion of the customer shopping trip by:
* Ensuring the van and trays are clean, tidy and organised
* Leaving the back yard clean and litter-free
* Washing trays as part of the tray wash process
* Loading the van and checking the van is roadworthy
* Talking to customers about changes to orders, including substitutions, and offering refunds where appropriate
* Taking care of products and deliveries as if they were your own
* Explaining to customers that substitutions will not incur extra charges
* Delivering within the customer’s time slot
* Calling the customer before arriving if you are early
* Calling the store if you are running 30 minutes or more late
You will need
* Build relationships with colleagues to create a team spirit
* Be warm and welcoming in interactions with customers and colleagues
* Respond quickly to changing customer needs and embrace change
* Be energetic and driven to deliver beyond expectations and balance home and work
* Share ideas with your Manager and colleagues to improve the store
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
About us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders, communities and the planet.
Diversity, equity and inclusion (DEI) at Tesco means we want everyone to feel represented and able to be themselves at work. We are a place where Everyone’s Welcome.
We welcome flexible working. Talk to us about how we can support you during your application process.
Disability Confident Leader: we are committed to a fully inclusive and accessible recruitment process. For information on accessibility support, please read the information provided during the application.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please read the information provided during the application.
We can only accept candidates over 18 if the role requires early or late working or involves working in certain areas (e.g., warehouse, beverages, counters, bakery and driving).
During periods of high applicant volume, some roles may close earlier than the advertised end date. Feedback is provided only to candidates who attend an interview.
For more information about Tesco, please visit www.tescoplc.com
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