Why this role matters
As a Senior Manager, you will influence how the delivery or multiple deliveries are managed. To thrive, you’ll demonstrate accountability, predictability and early problem management. You’ll be part of the Programme Delivery Team that works across various areas to manage the more complex deliveries. We keep the project management capability centrally and work across different departments to provide project and programme management expertise.
The Networks Data & AI department is the department that you’ll be primarily working with. The team is at the forefront of transforming how data is used to drive decisions, improve customer experiences, and deliver operational excellence across BT. This role ensures that complex, high-impact data projects are delivered with clarity, pace, and precision. It’s a unique opportunity to shape the future of data platforms in a high-visibility, high-value domain.
Join a Rapidly Growing Data & AI Team Driving Real Impact
We're building something special — a fast-growing team at the heart of data and AI innovation. In this role, you'll lead delivery that directly powers data-driven insights for critical business decisions and operations. It's a unique opportunity to bring your delivery expertise, shape how teams work, and influence the future of how data transforms our business. If you're ready to make a real impact and grow with us, we’d love to hear from you.
This role is based in London or Belfast and our hybrid working model means you are required to be in the office 3 days per week.
You'll have the following responsibilities
This role requires monthly travel, typically for a day or two, to other locations as part of the job responsibilities.
• Programme Delivery - Lead end-to-end programme delivery for strategic initiatives in ‘Data and AI’
• Planning - Set up, plan, and execute programmes aligned with business objectives.
• Governance - Establish and run governance forums, steering boards, and delivery calls. Regular progress reporting.
• Problem Management – Actively manage risks, issues, and dependencies across multiple teams & projects.
• Financial management - Oversee programme finances including budgeting, resource planning, and cost forecasting and tracking.
• Coach - Delivery teams on best practices and structured ways of working.
• Continuous improvement – Drive improvements in delivery processes and governance.
• Stakeholder management and collaboration – Engineering teams that are internal, across BT and 3rd parties. Stakeholders in Consumer, BT Business, Corporate Units, Networks and Digital.
You'll have the following skills and experience
This is a multi faceted role and requires experience in program management, specifically with third party delivery management, You will have experience managing Agile, Waterfall, and hybrid delivery methodologies. Proficiency in Jira is essential, as the role involves supporting teams working within Jira. Desirable qualifications include experience in the Data and Cloud domain, as well as Scrum Master and Product Owner certifications.
Skills
For this role, it is important that you have managed multiple concurrent technology products and managed stakeholders up to MD level. In addition, proficiency in Jira and 3rd party delivery management is essential for this role.
Required:
• Programme & Project Management
• Stakeholder management & communication
• Leadership, influencing, problem solving, negotiation and decision-making
• 3rd party delivery management
• Agile and Waterfall and Hybrid (both) delivery
• Proficiency in Jira
Desirable:
• Data and cloud domain knowledge
• Programme & Project Management Qualification
• Scrum Master and Product Owner Qualification
Experience
Required:
• Project and programme management of end-to-end technology deliveries
• Managed multiple concurrent technology projects
• Managing matrixed geographically diverse teams
• Managed stakeholders to ‘MD’ level
Desirable:
• Experience delivering data products and platforms in a large organisation
• Familiarity with cloud-based data infrastructure and governance
• Experience delivering in telecom domain
• Experience in data migration
Benefits
• 15% on target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.