Relief Credit Control Administrator
Salary: £12.97 per hour
Shifts: Casual contract; shifts to be agreed
Location: Ipswich / hybrid working
We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy.
Responsibilities
* Ensure invoices from external contractors are processed and paid in line with Orwell’s agreed policies and procedures.
* Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
* Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
* Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
* Verify that contractor’s invoice is in line with agreed contract rates and investigate and resolve any discrepancies.
* Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Qualifications
* GCSE or equivalent, including Maths and English Language.
* Must be eligible to work in the UK.
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