Description
This is a part time weekend position.
Saturday and Sunday from 8:30AM to 4:30 PM
Fill in days
Summary
Maintains courteous and friendly demeanor greeting visitors to The Orchards with support to staff by providing clear communication to all employees.
Essential Duties and Responsibilities:
Teamwork with the following and all other duties and responsibilities assigned.
* Greets visitors promptly with a courteous manner
* Screen calls to determine the urgency and nature of the call and either refers calls to the appropriate staff/Supervisor or processes the request.
* Always maintains confidentiality of all records and residents’ information.
* Routes mail and other messages to appropriate individuals or departments.
* Conducts walk in tours to prospective residents.
* Corresponds with residents and/or families regarding any needed information.
* Interacts with all residents and visitors in a considerate, helpful and courteous manner.
* Performs Administrative Support as needed by making copies, phone calls, and emails.
Requirements
Supervisory Responsibilities
None.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent is required. Office skills training and experience is preferred. Complete annual state mandated training requirements (Regular In-services as well as any external training).
Other Skills and Abilities
Accounting experience in a senior care environment and/or knowledge of Medicare, third-party insurance, and other billing methods as they apply to The Orchards residents and operations would be greatly beneficial.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel to operate the computer keyboard or telephone or to manipulate other office equipment and supplies; talk or hear when interacting with various individuals or groups; and to place items in or get items from low drawers or shelves. The employee is frequently required to stand while conversing with various individuals; walk to meetings on campus or to speak to employees in their departments; and sit at a desk or conference table. The employee is occasionally required to reach with hands and arms for supplies, binders, ledgers, and files. The employee must occasionally lift and/or move up to 25 pounds, such as boxes of paper, files, forms and computer or other office equipment. Specific vision abilities required by this job include: close vision, distance vision, depth perception, peripheral vision and ability to adjust focus when driving; close vision for computer and paper detail work; color vision when creating or reviewing graphs and color-coded spreadsheets or documents; distance vision when leading or attending meetings and training sessions; and ability to adjust focus from near to far and from computer to desk or while in campus hallways.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions when having to go outdoors to get to the main building and other campuses; fumes from cleaning supplies and when driving; and risk of electrical shock when working with computer equipment. The employee may be exposed to airborne viruses, bacteria, and other bodily pathogens carried by residents. The noise level in the work environment is usually moderate because it is an office setting with business machines operating, phones ringing, light traffic, and people talking.
· The Orchards is an Equal Opportunity Employer and we are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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