* Are you positive, enthusiastic and a great team player?
* Do you have experience in Council Tax, Income Collection, Welfare or Benefits?
* Are you hard working, able to meet conflicting demands and challenging deadlines?
* Do you want to join a dynamic team that never stands still?
If you have answered yes, then this is the opportunity for you!
We are delighted to be recruiting for:
* 2 full time posts (£27,254 - £31,022)
* 1 part time post 18.5 hours a week (actual salary £13,627 - £15,511)
The ideal candidate will bring experience in Revenues, Benefits, Welfare or a similar environment. Along with a good understanding of legislation and procedures, the postholder will be hard working, have excellent customer service skills, be enthusiastic and adaptable to change.
There are 3 operational teams within the Revenues, Benefits and Welfare Service:
* Council Tax & Benefits
* Income Collection
* Welfare Assistance
The post holder will have the opportunity to be interchangeable between all 3 teams as you progress through the career grade.
This is an interesting and varied role and you will need to have excellent IT skills and good attention to detail whilst being able to prioritise tasks and effectively meet targets.
Stockton-on-Tees Borough Council issues and collects council tax and business rates from around 90,000 households and 5,700 businesses every year to fund the delivery of its services across the borough. The Revenues, Benefits and Welfare Service supports the most financially vulnerable of the borough’s residents, administering council tax reduction and housing benefit and a wide range of welfare support schemes
It is anticipated that appointments will be made at Grade G of the career grade to maintain a skills balance within the team.
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
* A competitive salary of up to £31,022
* 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
* Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
* Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
And that’s not all – you can also work flexibly where you can work part of your week at home.
If you would like an informal discussion about the post, please contact Louise Langley Assistant manager of Council Tax and Benefits at Louise.Langley@Stockton.Gov.uk .
Guidance for applicants
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.