COME AND JOIN US. .. We are currently seeking an experienced, vibrant and highly organised Assistant Support Services Manager to join our Food & Beverage Support Services team. The on target earning potential for this role is £38,155 / per annum based on a 39 hour contract - comprising a base salary of £33,155, plus a qualified estimate of £5,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards. ABOUT GLENEAGLES One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone. Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins). Here's a bit more detail on what we see you doing in this role: Supporting our Back of House Manager, you’ll be leading from the front, hands on and part of the operation, taking great pride in the team achieving the highest possible standards at all times Managing a team of kitchen stewards who support our teams during day and evening services; you’ll also have responsibility for our team of night kitchen cleaners Adhering to all operating procedures, monitoring, and filing all of the required paperwork and supporting documentation; taking responsibility for the accurate completion and recording of our health and safety data Keeping your finger on the pulse of our business, seasons, events; you’ll know what’s forecast and the action your team needs to take to support this; you’ll also attend weekly BEO meetings Ensuring that all equipment and kit required by our Culinary and service teams are stored safely and securely, always avoiding damage You’ll deliver complete accuracy in the management of our cleaning equipment and stock of chemicals; ensuring consistent replenishment and that our business will never be without its essential items Liaising with our offsite contractors, you’ll ensure they fulfil their agreements for our external cleaning support, fleet vehicles and waste uplifts Completing monthly stock takes accurately and efficiently, reporting variances and lessons learned with outstanding precision Developing your team, sharing your vast knowledge, agreeing and setting objectives to support each one achieving their personal and professional potential Building strong working relationships with our teams across the estate, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making sure our service is 5 star in every way Driving our range fleet vehicles across the areas to allow you to check the food and beverage areas around the Estate Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us luxurious in every way The kind of person we're looking for : Ideally, you’re currently operating in a similar role with an outstanding track record of success and you already hold a full driving licence Professional, and supremely organised, you’ll know exactly how to make sure our operation is slick You have a fantastic ability to prioritise for yourself and your team, you leave no stone unturned in understanding your business’ needs Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand You have a positive “can do” attitude to solving problems in a professional and courteous manner A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail You want to be part of a team that works hard, supports each other and above all has fun along the way What’s in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service Seasonal parties and local social events 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range Golf Membership (with access to all 3 championship courses) for £50.00 per annum Treats in your pocket Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! Free ‘pay day’ lunch and monthly drinks offers A generous ‘refer a friend’ scheme Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LAto name just a few Subsidised, single occupancy, en-suite accommodation available on our estate Investment in your development and wellbeing Pension scheme Life Insurance Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most Ongoing investment in your personal development with access to internal and external training qualifications and programmes Internal career opportunities across a wider range of specialisms and departments Monthly recognition programme Volunteering day every year with a charitable partner of your choice Complimentary access to our staff gym Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint *About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role It is estimated that in 2026, our full-time employees can expect to receive around £5,000 in addition to their annual salary If you are our next Assistant Support Services Manager, please forward your most recent CV to us today!