Job Description
OPERATIONAL COMPLIANCE ANALYST
Overall purpose of the job:
Reporting into the Operations Support Manager, this role will be responsible for assisting the operational teams to comply with all regulations and industry standards. The role requires a proactive individual who can assess, implement, and monitor internal processes and work collaboratively with the operational teams and other key stakeholders within the organisation to ensure that they are compliant, have adequate controls, and deliver good outcomes to our customers.
Main Activities & Responsibilities:
* Review bulletins/newsletters from regulatory/industry bodies to identify any impact on operational teams and work with the relevant managers to implement any changes required to processes/controls/practises
* Translate compliance language and provide guidance to operational teams to ensure understanding of complex or regulatory information
* Assess knowledge gaps within the department and deliver targeted training sessions to enhance team understanding and performance
* Attend Compliance Monitoring review meetings alongside relevant operational manager and ensure that any actions discussed are carried out and any further recommendations are investigated and implemented where appropriate
* Ensure that all operational policies and procedures are in place and reviewed when necessary, by the relevant parties.
* Manage any regulatory change from an operational perspective ensuring that the teams are ready for implementation.
* Prepare detailed reports for on progress of actions from an operational risk, compliance monitoring, and change perspective
* Ensure all responsibilities are performed with a focus on Consumer Duty principles and actions contribute to delivering good outcomes for customers
Knowledge, Skills, and Personality:
* A background in financial services operations is essential for this role coupled with experience of compliance processes and practices
* Excellent communication skills (verbal, written and presentational) with the ability to collaborate with peers and other key stakeholders
* Proficient in interpreting complex regulations and translating them into operational terms
* Excellent attention to detail with a commitment to Consumer Duty and ethical standards
Education, qualifications, and special training:
* Extensive experience in pensions administration industry essential
* A qualification in pension administration is highly desirable
* Strong knowledge of UK pensions legislation, compliance requirements, and Consumer Duty regulations.
Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.
Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.