1. Join an FMCG business growing rapidly on a Global scale
2. Integral role supporting the Sales teams in the UK & US
About Our Client
This is a highly collaborative and creative team that is a joy to be a part of. They're in an exciting phase, expanding their supply into additional European countries, and so you'll be a highly valued member of the sales team in helping them ensure customers have a positive experience.
Job Description
3. Answering Global customer service enquiries which may come from businesses (retailers/distributors the company have supplied to) or end users of the product. This would be predominantly via email, webchat etc.
4. Processing orders and completing administrative requests for B2B customers globally - this includes marketplace orders such as Amazon and Walmart and utilising various different customer portals and systems.
5. Upload and maintain product database
6. Support Sales Teams in both the UK and US by providing sales/data reports - you'll need to be super excel savvy, able to do manipulate data, pull pivot tables, v look ups
7. Support in ensuring the successful implementation of the Sales and Marketing Strategies to maximise profitable sales revenue and increase CTO.
The Successful Applicant
A successful Sales Administrator should have:
8. A background in sales admin/customer service within the FMCG industry.
9. Experience dealing with a broad range of customers (ideally businesses and end user)
10. Familiar with various email marketing software and e-commerce platforms
11. Excellent Excel skills
12. Strong communication skills - able to communicate with a Global network
13. Comfortable in a fast paced and dynamic environment - able to juggle and prioritise tasks effectively
What's on Offer
14. A competitive salary of £26,000 per annum.
15. Hybrid working
16. Very generous holiday allowance - 25 days + Bank Holidays + Duvet Day + CSR Day + your birthday off!
17. Auto Enrolment Pension
18. Free Parking
19. Permanent role offering stability
If you're ready to take on the challenge of becoming a Sales Administrator in Wrexham, apply today to join this exciting sector