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Centre assistant team leader

London
Assistant team leader
Posted: 18h ago
Offer description

Contract: 12 months fixed-term contract, full-time Location : Kings Cross and Reading About the role An exciting opportunity has arisen to join us as a Centre Assistant Team Leader in our Kings Cross and Reading test centres. The purpose of this role is to act as the appointed Duty Manager in the absence of the Centre Manager or Team Leader, assuming all responsibilities for the operations in both centres. You will support the day to day operations of the region’s SELT Test Points, ensuring compliance with Trinity’s policies, procedures and regulatory requirements, in order to maintain the security and integrity of the tests. You will also act as the first point of contact for any candidate or examiner concerns, ensure adherence to policies and procedures, and report any issues with a critical and supportive approach. This role is made up of 40 hours a week, worked over five days between Monday and Sunday. Office operating hours are between 8.15am- 6.30pm and weekend availability will be required. Shift patterns will be determined by rota. About you You’ll be someone who takes pride in creating a smooth and supportive environment for others. With a solid level of general education, you’ll bring a proactive and dependable approach to the day-to-day running of the test centre. You’re confident stepping up when needed, keeping standards high and helping things run efficiently. You enjoy working with people, offering support and guidance to colleagues, especially new starters, and sharing your knowledge through mentoring and on-the-job training. If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you. Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity. Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page. How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .

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