PLEASE NOTE: This is an internal advert and is open to current Oxford Brookes University staff only.
Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: “shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research.”
Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.
In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.
The role
As the Operations Office Manager, you will be a key driver in delivering and enhancing our services.
What You'll Be Doing
* Providing executive level support to Directorates and ensuring senior leadership is comprehensively briefed for effective engagement
* Developing refined enquiry handling protocols and maintaining internal governance frameworks and risk registers
* Professionally representing the Directorate to external organisations and key stakeholders
About You
We are seeking an exceptional professional to join our team as the Operations Office Manager. The ideal candidate will be a highly organised, proactive, and motivated individual who thrives in a multidimensional and fast-paced environment. This role requires a blend of proven leadership, advanced technical proficiency, and outstanding interpersonal skills to ensure the smooth, efficient, and forward-looking operation of the office.
The successful candidate must possess demonstrable experience and expertise in the following areas:
* Experience in line management, including mentoring, and motivation of administrative or operational staff
* The ability to delegate effectively and ensure accountability across the team to meet departmental goals and strategic objectives
* Expert-level proficiency in data manipulation, analysis, and reporting
* Working understanding of the principles and practical application of Artificial Intelligence (AI) in an administrative and operational capacity
* Communication and interpersonal skills, essential for liaising effectively with diverse stakeholders across all levels of the University hierarchy
Benefits
As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).
We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.
We have an extremely competitive with a 19.2% Employer contribution rate, as well as providing all staff with financial education, a comprehensive employee assistance helpline.
We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team.
In addition, all employees have access to:
* Discounted rates for the University sports & gym facilities
* Brookes on-site Nursery.
* Discounted travel options
* TOTUM card discount scheme
* Relocation scheme (for moves over 30 miles)
* Training and development opportunities
* Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.
Equality, diversity and inclusion
At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.
As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.
For an informal discussion with a recruiting manager please contact the ITS-ASA operations team at its-asaoperations@brookes.ac.uk