UK-based | Full-Time | Hybrid (Remote + Travel)
£28,000-£35,000 (DOE) + Expenses
Are you passionate about helping others succeed?
Do you thrive on building strong relationships and making technology easier to use for those in the care sector?
At CareVision, we provide innovative software that empowers care homes to deliver outstanding care. We're now looking for a Client Success and Review Coordinator to join our growing team – someone who will be the friendly face of CareVision after onboarding, helping clients make the most of our system through regular reviews and support.
Please email your CV and short cover letter to: -
What You'll Do
· Visit care homes post-onboarding to conduct structured follow-up reviews (In person or remotely)
· Support care home managers and teams to ensure they're confident using CareVision
· Build trusted relationships and act as their go-to person for support and optimisation
· Identify issues, gather feedback, and coordinate any follow-up training or technical assistance
· Use insights from reviews to improve our client journey and share feedback with product and support teams
· Maintain documentation and follow-ups in CRM tools
What We're Looking For
· Strong communication and relationship-building skills
· Previous experience in account management, customer success, support or a care-related role
· Confident using digital systems; ability to learn and explain software clearly
· Empathy and understanding of the challenges care homes face
· Willingness to travel for in-person reviews (travel covered)
· Organised, reliable, and proactive in problem solving
Nice To Have
· Experience working in or with care homes or the wider social care sector
· Previous experience with CareVision or other care management systems
Why Join Us?
· Be part of a mission-driven company improving lives through better care
· Training and growth opportunities
· Autonomy and flexibility in your day-to-day
· Collaborative, friendly team culture
· Competitive salary and paid travel expenses
Interested?
Apply now with your CV and a short cover letter outlining why you'd be a great fit.
Please email your CV and short cover letter to: -