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Senior Brand & Content Manager | Content SEO Specialist | Top 100 women in Travel | ex-Skyscanner
Join our team as an Operations Duty Manager at The Real Mary King’s Close
TripAdvisor's No. 1 Attraction in the UK 2024.
The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.
We are currently looking for a full-time Operations Duty Manager to join our team. You must be a natural leader who is ambitious, flexible, reliable, and possesses excellent communication skills, whilst enjoying working as part of a team.
The role is varied, and you need to be a fast thinker and work well under pressure.
Our attraction’s success revolves around our guests, and you’ll spend every day finding ways to do things better for them. Our guests expect very high standards, so everything we do will be geared towards providing them with an outstanding experience every time they visit.
You will work on a rota which includes mornings, evenings and weekends, and you must have a guest-focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.
We’re looking for an individual with team management experience (supporting a team of over 10 team members), duty management experience in a guest-facing role, and a friendly attitude towards colleagues and guests.
In return, we will invest in your career. We offer:
* Mental health first aiders on site, as well as access to a 24/7 Employee Assistance Program
* Free breakfast club
* Wellness committee – monthly wellness events for the team
* Continued training for personal development
* Plus additional benefits as part of the Continuum Attractions team…
Contract:40 hours per week available. Permanent Contract. Weekends & Bank Holidays included.
* Salary:£28,000 per annum
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Travel Arrangements
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