Application Support Engineer Cambridge/Hybrid (2-days 'in-office' per week) £45-50k salary & Benefits This is an exciting opportunity to join the business as Applications Engineer (6-month FTC) and be at the forefront of Information Technology within a defence focused business. Responsibilities * Application configuration, deployment and packaging within a Windows managed Environment, inclusive of: * Engineering Applications. * Microsoft Office (and family of products); * Other software and applications linked to business functionality. * Microsoft Operating system deployment technologies. * Managing Citrix environments. * Application activities relating to: * Compliance - Ensuring applications are kept up to date and security vulnerabilities are patched in a timely fashion. * Delivering functionality improvements. * Operating system configuration. Introducing in a controlled, project methodology: * New services relating to applications, and services. * New Applications, and software to the environment. * New Software as a service (SaaS) solution into the environment. Qualifications * Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial. * A thorough administrator level understanding of Windows 10 and Server 2016: * Experience of Windows registry and file system. * Experience of Microsoft Group Policies and Active Directory Scripting using tools such as PowerShell. * Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools). * Experience of working in a Citrix 7.x environment. * Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets. * Application virtualisation (App-V) on current Windows 10 with centralised management. * Experience of delivering Engineering tools application support – (Autodesk, Catia would be an advantage). * Experience of Server management and knowledge of VMWare would be an advantage. * Experience of Microsoft Office 2016, 2019 and above deployment and customisation. * Experience of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation. * Experience of Systems management, using iVanti or SCCM as the deployment infrastructure. * Knowledge and experience with ITSM/ITIL V3 Reference model. * Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as registry-related application problems, clashes between applications etc