Job Overview
Provide security services to protect the customer’s property, people, and assets in direct accordance with the site’s published Assignment Instructions (AIs) and any subsequent changes. Deliver results that meet or exceed the key performance indicators/service level agreement for the customer, supporting client retention.
Main Duties – Operations
* Ensure compliance with all policies and relevant legal and regulatory requirements, directed by the Security Account Manager and in accordance with UK law.
* Fully complete all tasks and duties on site as defined within the published AIs.
* Review the Assignment Instructions and suggest improvements to enhance service level.
* Wear and maintain required front‑line licence (Security Guarding or Door Supervision) and, where applicable, CCTV PSS SIA licence at all times.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures, maintaining a systematic, orderly approach.
Training
* Complete all required competency training.
* Undergo additional training to ensure continuous self‑development.
* Use technology to achieve key work objectives and develop job knowledge.
* Renew licence 16 weeks before expiry.
Security & Health & Safety
* Report any health & safety hazards or potential threats immediately.
* Maintain vigilance in the work environment and take appropriate action to reduce risks.
* Keep accurate incident records for the Incident Report process.
* Ensure regular check‑calls and call emergency services or communication centre for all incidents.
What We Are Looking For
* Previous security experience.
* Valid SIA licence.
* SC clearance desirable.
Benefits
Our market‑leading flexible benefits scheme includes:
* Virtual GP and financial wellbeing assistance.
* Salary Finance scheme for early pay access.
* Flexible benefits platform (Choices) to customise dental, leisure, tech, and more.
* High‑street discounts through MiDeals and cycle‑to‑work scheme.
* Life cover of £10,000 or greater of your annual salary.
* Mitie Matching Share Plan and Mitie Stars recognition.
We are committed to an inclusive and accessible recruitment process. If you need reasonable adjustments due to disability or long‑term conditions, please let us know.
Since 1987, Mitie’s 76,000 employees have been delivering facilities and professional services worldwide.
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