About us
Loungers is a substantial and growing operator in the UK hospitality sector, operating over 270+ sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky 'Loungey' local community atmosphere.
The role in a nutshell
You will be working closely with the Payroll Manager in a fast-paced team environment to ensure that we are both compliant and diligent in ensuring that our payroll administration is completed. You will be part of a wider team within the People team and as the business is growing rapidly, we require an individual with a positive, can-do attitude that will be able to support the team in this very busy and exciting time.
Getting into the Detail
* Complete periodic tasks on time to deliver reports and checks for the 4-weekly payroll.
* Chase up rotas and rota queries from the sites or operations managers.
* Analyse the rotas to perform checks for errors made, anomalies or discrepancies that need to be queried.
* Downloading and analysing other system reports, to cross reference to the rotas or payroll.
* Review and analyse the payroll, using excel models to pick up all obvious errors and correct them.
* Put our employees first to deal with any employee queries sensitively and effectively, helping maintain the payroll inbox and making sure that sites and Ops are receiving timely responses.
* Maintain records to ensure that all queries and requests relevant for the payroll are completed.
* Build relationships with site staff and operations managers, dealing with queries and providing them with clear and coherent advice.
* Work with the People team to make sure that there are no gaps in process or duplication, so that the Payroll and People team can work together to service the sites and the business.
What you'll bring
* 1+ years' experience in a similar role running UK payrolls with any payroll software.
* Good time management.
* Able to work in a small team.
* Strong Microsoft Excel skills.
* Sensitive attitude in dealing with employee queries.
* Positive, proactive and logical approach to work and problem solving.
* Excellent attention to detail and ability to maintain control and perform reconciliations to ensure accuracy.
* Willingness to take on challenges in a fast-moving environment.
* Ability to take on multiple tasks and queries.
* Experience in a multi-site business.
* Working knowledge of Fourth system.
* Good excel experience and knowledge, and ability to manipulate large data sets and analyse these.
* CIPP qualifications.
What's in it for you?
* A central Bristol based role, working in our beautiful Ritorno Lounge 4-5 days a week
* 28 days holiday (including bank holidays)
* A culture that appreciates ideas and celebrates individuality
* Founder-led business - we might have 230 sites, but we still maintain an entrepreneurial spirit through everything we do
* 50% off food at all Lounges, Cosy Clubs and Brightsides
* Up to 10% bonus
* Pension contribution
* 24/7 mental health support
* Amazing events including LoungeFest - our annual company festival - Christmas parties and more
* We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we'd love to have you.