We are currently recruiting for a Full Time Sales Associate to join PAIGE, working in our Harrods - Menswear Team. You will have availability across the full week, including weekdays and weekends.
We are looking for a passionate and energetic candidate to join us in continuing the success within our partners’ retail stores by managing customer needs, building and maintaining customer relationships, and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.
Our sales team uses their strong selling skills to assist clients with all purchases, be effective brand ambassadors, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interactions.
The Sales Associate will be responsible for the following key accountabilities:
* Assisting and interacting with customers in a warm and courteous manner,
* Engaging every client in interaction that results in the highest level of client satisfaction, positively impacting both sales and service,
* Utilising exemplary selling skills to effectively identify customer needs and close sales,
* Stock management including stock takes, deliveries, visual merchandising, and replenishment,
* Driving sell-through on slow sellers,
* Resolving or escalating all customer issues,
* Creating a detailed review of the business and product at the end of each season, including good competitor awareness of products and sale periods,
* Building key relationships with store managers and teams (as appropriate),
* Supporting events and store pop-ups, with an understanding of sales targets and plans.
Required Qualifications / Primary Job Requirements:
* Previous retail experience or relevant customer-related experience (e.g., hospitality, etc.), denim experience & department store experience preferred.
* Excellent fashion & retail operations knowledge,
* Proven track record in achieving sales results,
* Availability to work retail business hours including late shifts, weekends, and bank holidays,
* Strong communication skills, both verbal and written, customer service skills, and the ability to prioritise while handling multiple tasks,
* Ability to work with a diverse client base,
* Ability to work in a fast-paced, changing environment and willingness to adapt.
About the Company:
PAIGE believes that every choice we've ever made — the big ones, the small ones, the right or the wrong — has led to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.
From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility into every collection she designs.
Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman, and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites, and maternity ranges — all created with the same commitment to craftsmanship.
As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested and tested again. We are completely obsessed with designing pieces you'll live in — jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.
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