Responsibilities
* Support the store management in meeting or exceeding store sales targets
* Work with the Store Manager and Assistant Manager to achieve brand standard in customer service and selling, product presentation and merchandising
Position in the Organisation
* Reports directly to: Store manager
* In his absence, replaces: Store Manager or Assistant Store Manager
Result Fields
Result Field 1: Support the Store Manager and Assistant Manager in meeting or exceeding store sales targets
* Assist the management team by effectively leading the staff to achieve the financial, customer service and merchandising standards through effective product, people and service planning.
* Act as a keyholder, and share in the opening and closing responsibilities of the store.
Result Field 2: To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising
Key Tasks
* Lead by example in effectively building and maintaining customer relationships.
* Lead by example in the execution of operational procedures, tasks and processes.
* Ensure all cash handling is accurate, while facilitating a superior checkout experience.
* Support and offer guidance to staff within the store, focused on the delivery of the required standards of (visual) merchandising, presentation and promotional activity.
* Recognize product flow opportunities and partner with management and Associates on process improvements.
* Manage back of house operations and share in the cleaning duties of the store where required.
* Partner with management to ensure that all visual and merchandising directives, promotions and markdowns are completed within a timely manner.
Authority
According to limits of authority.
Communication
Internal: The contacts that are required to perform the described position, a.o. employees from the Retail department and relevant subsidiaries
External: The contacts that are required to perform the described position, a.o. suppliers
Job Requirements
Knowledge and Experience
* Two years of experience, working in a retail environment.
* Must have or be pursuing a High School diploma or GED.
* Able to effectively communicate in English (both written and verbal).
* Able to perform basic math functions.
* Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
* Able to accomplish multiple tasks in a fast-paced environment.
* Ability to communicate effectively and appropriately with customers and store personnel, maneuver around sales floor, stockroom and store office; lift and carry 40 lbs/18.14 kilograms.
* Open availability and flexibility to work nights, weekends, store openings and store closings according to the needs of the business.
#J-18808-Ljbffr