Ko-bolt Bradley Stoke, England, United Kingdom
Credit controller - Debt Collection
Ko-bolt Bradley Stoke, England, United Kingdom
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Certainty Starts Here.I help businesses to reduce credit risk, mitigate late payment and create certainty by sourcing and implementing credit…
About Ko-bolt
Ko-bolt is redefining the debt collection industry with cutting-edge tech, data-led insights, and a firm-but-fair approach to recoveries. We work with fast-growing and established businesses to recover commercial debt with speed, intelligence, and professionalism — always protecting reputations and relationships along the way.
We’re not a traditional collections agency. We’re a new breed of recovery partner — bold, strategic, and driven by real results.
The Role
As a credit controller at Ko-bolt, you’ll be on the front line of our recoveries process — engaging directly with debtors, understanding their positions, and negotiating structured payment outcomes that work for all parties. You’ll combine your communication skills, commercial awareness, and resilience to recover outstanding debts swiftly and ethically, using Ko-bolt’s in-house tech and playbooks.
You’ll also work alongside legal, credit underwriters, and client success teams to ensure our clients’ interests are secured without compromising on professionalism or clarity.
Key Responsibilities
* Engage with business debtors by phone, email, and digital platforms to negotiate repayment terms.
* Use Ko-bolt’s tech platform to track, manage, and escalate recovery cases efficiently.
* Apply a firm yet empathetic approach to understand financial positions and overcome objections.
* Agree repayment plans, settlements, or legal referrals based on risk and timelines.
* Maintain accurate case notes and data within internal systems.
* Flag potential risks or opportunities to the Head of Operations.
* Collaborate with legal and compliance teams on complex or disputed cases.
* Uphold Ko-bolt’s standards of ethical, reputation-protecting collection practices.
What We’re Looking For
* 1–3 years experience in debt collection, credit control, or commercial negotiation (desirable).
* A confident communicator — persuasive, calm under pressure, and solutions-focused.
* Strong commercial awareness and emotional intelligence.
* Highly organised with great attention to detail.
* Resilient, adaptable, and unafraid of tough conversations.
* Experience working with CRM or collections platforms (Salesforce, Chaser, ZOHO etc.) a bonus.
* A desire to work in a fast-paced, high-growth, tech-forward environment.
What You’ll Get
* Competitive base salary + bonus scheme tied to recoveries.
* Flexible hybrid working with a Bristol base.
* A role in a fast-growing scale-up challenging a legacy industry.
* Ongoing training and professional development.
* A collaborative, no-nonsense team culture where your voice matters.
How to Apply
Drop us your CV and a short note on why you’re a great fit to karl.hague@ko-bolt.com.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
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