We are currently expanding and looking for a Warehouse/ Admin Assistant for our Medical Device Company located in Cardiff. The ideal (but not essential) candidate would have worked in an order processing/warehouse order picking environment before.
Outline of Duties:
* Picking order items from the warehouse based on product code, batch number, quantity, and quality requirements, ensuring that they accurately match the customer purchase order,
* Ensure customer orders are packed efficiently,
* Arranging collection of orders with couriers and tracking orders until they are received by the recipient,
* Query issues with deliveries with relevant courier company (by phone and email),
* Operate warehouse IT systems, training will be provided,
* Regular stock replenishment and assist with the monitoring of minimum order levels so stock can be ordered proactively,
* Effectively work with the team to ensure warehouse dispatch goals/targets are met,
* Help couriers to load & un-load delivery vehicles and ensuring that each consignment is complete. Querying and addressing if incomplete,
* Maintain an effective and safe warehouse system and environment,
* Perform other general warehouse duties as needed,
* Dealing with customers queries, by phone and email,
* Processing customer returns,
* Understanding customer requirements and addressing any enquiries or discrepancies that may arise efficiently and effectively,
* Understanding of our products and services,
* Office administration cover / support as and where required,
* From time to time, you may be required to carry out tasks in addition to our normal duties provided they are both reasonable and within your capabilities.
Skills/Requirements:
* Previous experience working in a warehouse environment in a similar role preferred but not essential,
* Conscientious with excellent attention to detail – this is essential,
* Good communication skills and telephone manner,
* Sound organisation skills and ability to organise workload to meet daily, weekly and monthly deadlines,
* Ability to work with minimal supervision with self-initiative, drive, and a positive can-do attitude,
* Ability to lift heavy objects safely and work in a warehouse environment,
* Actively safety conscious,
* Competent in the basic use of computers,
* Ability to work in a fast paced, busy environment and work under pressure,
* Good customer service, ability to communicate with customers confidently and willing to go the extra mile,
* Address any issues confidently and diplomatically,
* Ability to work well in a small team environment,
* Looks for continuous improvement to improve the way tasks are undertaken,
* Reliability: good attendance and dependability.
Hours of work: Monday - Friday - 8am - 4pm
Salary: £25,000, dependent upon experience
Work remotely
* No
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Experience:
* warehouse: 1 year (preferred)
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* warehouse: 1 year (preferred)
Work Location: In person