Customer Service Assistant (Trainee) – Edenbridge
An exciting opportunity has arisen for a Customer Service Assistant (Trainee) to join an insurance provider based in Edenbridge. This role is ideal for someone looking to develop a long-term career in customer service and insurance. .
This is a varied role with excellent career progression, including the potential to move into new business underwriting or account handling.
The Role
The successful candidate will support a dynamic operation underwriting insurance.
Key Responsibilities:
• Act as part of a dedicated Customer Service Team, delivering high-quality support to clients, brokers, internal teams, and industry professionals.
• Guide clients through the sales and completion process.
• Maintain accurate records, with a keen eye for detail.
• Communicate effectively over the phone and by email.
• Work towards achieving Cert CII professional qualification, supported by the employer.
Key Requirements:
• 5 GCSEs (or equivalent) with Grade B or above in Maths and English.
• Ability to work independently while supporting a team environment.
• Excellent written and verbal communication skills.
• Strong computer literacy, especially with Microsoft Office (Excel essential).
• High level of attention to detail and accuracy under pressure.
• A confident, personable, and hardworking individual with ambition and a desire to progress.
Benefits:
• Structured training programme with funded professional qualifications
• Clear path for career progression
• 25 days pro-rata annual leave plus bank holidays
• Pension scheme
• Life insurance
• Group personal accident cover
• Group life insurance
• Group income protection
This is a fantastic opportunity to launch or advance your career in a supportive, professional environment, with real prospects for growth, apply now for immediate consideration
Reference: LC
Posted on: 2025-07-06 11:11:10
Send me Alert for jobs in:
Up to £12.82 per hour + Plus Holiday Accrual and Free Parking
Up to £26000 per annum + Excellent Company Benefits
#J-18808-Ljbffr