Job Title: Sales Support Administrator Location: Royston Remuneration: £28,000 - £30,000 per annum Contract Details: Permanent, Full Time (Monday - Friday, 08:30 - 17:00) Join a well-established organisation that specialises in high-quality products for the construction industry. 🌟 Responsibilities: Distribute incoming calls to the appropriate team member 📞 Accurately & promptly process orders using the order processing system Provide warehouse with precise despatch notes to ensure timely packing and dispatching of goods Book on orders with appropriate courier Create pro-forma invoices when pre-payment is required Generate Worldpay payment links for pre-payment Update online orders with accurate status and notes Maintain a routine follow-up of the online filing system Handle order/delivery inquiries promptly, ensuring customer satisfaction is always a priority Support the Sales team as needed Gain an understanding of our products and services Future Additional Responsibilities: Take sales inquiries via telephone & email confidently Formulate quotations across all product sets Assist with stock management, including stock take and warehouse queries Key Skills & Experience: Background in construction industry preferred but not essential Minimum 2 years of office administration experience, ideally within a Sales environment Strong organisational skills with the ability to prioritise ta...