Medicines Management Care Coordinator - Leamington Primary Care Network
Full Time - Monday to Friday
Salary £26,809 £27,874 (depending on qualifications and experience)
Main duties of the job
We are looking for an enthusiastic and organised administrator to join our Medicines Management Team within Leamington Primary Care Network. This is an exciting opportunity for someone with strong communication and coordination skills who enjoys working within a fast‑paced healthcare environment.
The successful candidate will play a key role in supporting the Medicines Management and wider ARRS teams, helping to ensure effective coordination across GP practices, pharmacies, care homes, and multidisciplinary healthcare professionals.
About us
SWGP Federation is made up of GP practices from areas including Warwick,Leamington, Stratford‑upon‑Avon, and Kenilworth. We work together to deliverenhanced services for the 300,000 patients we cover, as well as improvingworking practices for our staff. We are proud to offer high levels of patientcare across South Warwickshire. Our purpose is to grow, support and enablePrimary Care in South Warwickshire by offering additional services and enablingindividual practices to focus more time on delivering patient care.
* 25 days annual leave + bank holidays
* Vivup Employee Assistance Programme
* Bike2work Scheme
* Access to the Blue Light card
The Leamington PCN consists of the following practices....
SpaMedical Centre - 81 Radford Road, Leamington Spa CV311NE
Croft Medical Centre - Calder Walk, Royal Leamington Spa,Leamington Spa CV31 1SA
Warwick Gates Family Health Centre - Cressida Close,Heathcote, Warwick CV34 6DZ
Whitnash Medical Centre - 110 Coppice Road, Leamington SpaCV31 2LT
Cubbington Road Surgery - 115 Cubbington Road, Leamington SpaCV32 7AT
Job responsibilities
* Coordinating and managing clinical sessions within EMIS
* Supporting rota coordination, annual leave management, inductions, and account management for ARRS staff
* Managing shared inboxes, phone lines, and triaging requests to the appropriate team members
* Coordinating communications to surgeries, pharmacies, and care homes
* Supporting PCN meetings, shared documents, and workflow processes
* Creating EMIS patient searches and supporting project coordination
* Working closely with Frailty and Medicines Management teams to support ward rounds
* Supporting patients with navigation of pharmacy and healthcare services
* Assisting patients and carers with information, signposting, and care coordination
* Monitoring, archiving, and reporting data where required
* Liaising with pharmacies to support safe and cost-effective medication ordering
* Supporting EMIS online registrations and proxy access for care homes
* Building positive relationships with healthcare professionals across the PCN
Person Specification
Qualifications
* Experience within a pharmacy, GP practice, or healthcare environment
* Experience supporting patients, carers, or healthcare professionals
* Strong IT and administrative skills
* Experience with data collection and reporting
* Ability to manage competing priorities and deadlines
* Excellent organisational and time management skills
* Have excellent communication skills, both written and verbal
* Be highly organised with the ability to prioritise workload effectively
* Be confident using IT systems and administrative software
* Be proactive, adaptable, and able to work under pressure
* Have experience working within a pharmacy or GP setting
* Be confident working collaboratively within multidisciplinary teams
* Demonstrate empathy and a patient‑centred approach
* Be motivated and able to work independently or as part of a team
* Experience using EMIS Web and Docman 10
* Experience with Microsoft Teams, Excel, Word, and Canva
* Experience supporting projects or workforce planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,809 to £27,874 a yearDepending on qualifications and experience.
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