ESEBike Ltd
ESEBike Ltd is a pioneering retail company based in London, specializing in electric bikes and related sports goods. We are a fast-growing, forward-thinking business committed to transforming urban mobility and outdoor adventures. As a dynamic micro company, we combine innovation, high-quality products, and excellent customer service with strong operational standards.
Job Summary
We are looking for a proactive and detail-oriented Operations Assistant to join our team in London. You will play a vital role in supporting warehouse and office operations, ensuring a smooth and efficient flow of goods and information. Your day-to-day responsibilities will cover logistics coordination, customer and supplier communication, inventory reporting, and administrative support.
Responsibilities
* Monitor and respond to emails in a timely and professional manner.
* Prepare and update daily operational and inventory reports.
* Coordinate with couriers and logistics partners for inbound and outbound shipments.
* Handle customer enquiries and provide support via email and phone.
* Assist with invoice processing and supplier communications.
* Provide general administrative support to ensure smooth daily operations.
Qualifications
* Fluency in both English and Chinese (preferably with Chinese as your native language) is essential, as daily communications with our China-based team require proficiency in Chinese.
* Proficient in Microsoft Excel and Word.
* Strong organizational and multitasking abilities with attention to detail
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a small, collaborative team.
Job Types: Full-time, Permanent
Pay: From £25,400.00 per year
Work Location: In person