Overview
Installation Engineer — Quickline. We’re Quickline, and we believe everyone deserves great internet. We’re on a mission to provide fast, reliable broadband that reaches places other providers leave behind. We’re looking for an Installation Engineer to help us connect rural communities to superfast broadband. If being out and about, using your tools, and helping customers get connected excites you, we would love to hear from you.
Responsibilities
* Maintain a high quality standard of installation both internally and externally at our customers premises.
* Liaise with customers regarding the intended installation route and how the finished installation will look.
* Manage a safe working environment considering Health & Safety at all times.
* Carry out installation surveys competently and consider all options to deliver service.
* Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
* Provide excellent levels of customer communications and strive to exceed expectations.
Qualifications
* You have experience in a similar role — ideally with an understanding of FTTP and FWA connections.
* You are comfortable working at heights; climbing ladders is no problem for you.
* Customer care comes second nature to you.
* You have a full clean driving licence and can successfully pass a DBS check.
Benefits
* Pension - 5% employer / 5% employee contribution.
* Health Cashback Scheme with coverage for prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, and member discounts.
* 25 days annual leave plus bank holidays, your birthday, house move and wedding day off.
* Option to buy or sell up to 5 additional days annual leave.
* Enhanced Paternity/Maternity/Adoption leave.
* High Street Shopping Discount Scheme covering holidays, food and drink, insurance, sport, tech, high street stores, and more.
* Free parking on site.
* Regular ‘Lunch & Learns’ and social events (Summer and End of Year parties).
* Customer Obsessed Awards — regular opportunities to win.
Note to agencies
Quickline has an internal recruitment team. We will not accept unsolicited CVs from sources other than directly from a candidate via our Applicant Tracking System (ATS). Any unsolicited CVs sent via our careers email address or directly to Quickline employees or managers will be considered Quickline property and Quickline may contact those candidates directly with no financial repercussions. For further information, refer to our careers page.
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
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